FAQs

Welcome to the FAQ section. If your question is not answered below, please contact us via Support Chat.

What is this API and what can it do?

The API is a tool that allows users to retrieve information about various objects related to staking and digital assets. Retrievable objects include Assets, Providers, Validators, Reward Options, and Metrics. The API uses GraphQL implementation and requires authentication.

How do I get started with this API?

Refer to the Quick Start Guide for account setup and making your first API request.

What authentication methods does this API support?

The API uses auth key authentication via the X-API-KEY header. See the Quick Start Guide for details.

Can I use this API to access data from multiple datasets?

Yes. The API provides access to recent and historical data across Asset, Provider, RewardOption, and Validator object types with their associated properties.

What is the maximum number of API requests I can make per day?

Request limits depend on your subscription plan. See the Credits & Limits section for plan-specific limits, or contact support for details.

How often is the staking data updated in the API?

Data is updated periodically on an automated basis. Update frequency varies by asset and metric type. Contact the team for specific update frequency questions.

Is there a way to get historical staking data through the API?

Yes. Historical data retrieval is possible using date filters. See the Historical Data documentation page for details.

How do I report an issue or bug with the API?

Contact support through the designated channels. Please provide:

• Detailed problem description
• Error messages received
• Query that caused the issue
• Any relevant log files